Welcome to the Serif Support Centre

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

“Business will be as normal as possible. Please use this Ticket System and your request will be dealt with in turn. As you can imagine we are very busy keeping everyone connected and working so please be patient”

Please note we are not affiliated with any product such as Afinity, PhotoPlus or PagePlus, that is an entirely different company and can be found at serif.com.
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
We provide archives and history of all your current and past support requests complete with responses.