Frequently Asked Question
Clearing My Browser's Cache
Last Updated 10 years ago
Issues can often be fixed instantly by clearing your browser's cache.
The cache is a store of old versions of web pages that the browser uses to load faster. However, sometimes we have fixed a problem but your browser continues to load the old, broken version of a web page. Clearing your cache will ensure you are loading the latest version of the page.
How to clear your cache in the most common browsers:
For other browsers, please check the following web page: http://digiwonk.wonderhowto.com/how-to/clear-your...
After clearing your cache, please check if the problem still exists before logging an issue.
The cache is a store of old versions of web pages that the browser uses to load faster. However, sometimes we have fixed a problem but your browser continues to load the old, broken version of a web page. Clearing your cache will ensure you are loading the latest version of the page.
How to clear your cache in the most common browsers:
- Google Chrome: Press Control+Shift+Delete or Command+Shift+Delete on a Mac
- Firefox: Press Control+Shift+Delete or Command+Shift+Delete on a Mac
- Internet Explorer: Press Control+Shift+Delete
- Safari (Mac): Command+Comma > Privacy > Remove All Website Data > Remove Now
For other browsers, please check the following web page: http://digiwonk.wonderhowto.com/how-to/clear-your...
After clearing your cache, please check if the problem still exists before logging an issue.